Shipping & Returns
Your new pair of Luxury & Layla undies are packaged in a 100% biodegradable bag made from plants. It is home compostable, commercially compostable and will decompose within 180 days in soil.
Luxury & Layla offers FREE 2 Day shipping via Amazon Prime.
Luxury & Layla also offers USPS First Class, Priority & Priority Mail Express. Most orders ship same day or within 1 business day of order. All Luxury & Layla products ship from New York City. Please send us an email to request FED EX or DHL.
FIRST CLASS MAIL (2-3 days) - $4.00
PRIORITY MAIL USPS (1-2 days) - $8.00
PRIORITY MAIL EXPRESS (1-2 days) - $26.00
Amazon Prime - FREE 2 day
Luxury & Layla offers Standard and Expedited international shipping. Most orders ship within 1 business day of order. Please email us to request FED EX or DHL.
FIRST CLASS INTERNATIONAL (7-15 days) - $15.00
PRIORITY MAIL INTERNATIONAL (6-10 days) - $36.00
PRIORITY MAIL INTERNATIONAL EXPRESS (3- 5 days) - $65.00
NOTE* - Very low international shipping rates are available through our Amazon page.
Not sure you and your Luxury & Layla's are meant to be? Let us know within 60 days of purchase and we'll take them back for a full refund. No questions asked and we have postage covered.
Common Returns and Exchange Questions
Is it easy to exchange or return items?
Once your exchange or return is authorized (most are authorized immediately), you'll receive step-by-step instructions and a prepaid shipping label via email.
What items are returnable?
Items purchased in the last 60 days are eligible for return.
How soon do I get my refund?
Usually within five days after our warehouse has received your items.
Have questions? Shoot us an email: