FAQ's

Frequently asked questions

HOW DO THEY WORK?


Luxury & Layla's are made from the highest quality top performance fabrics and lined with moisture wicking, absorbent, anti-microbial, leak-resistant, breathable technology. The inner layers absorb and wick away fluids, while the outer layer confines and stops leaks so you are always confident & comfortable. Designed to keep you protected and dry from period overflow (or any other leaks) in every situation. Many will be able to use Luxury & Layla's solo while others may use them as a backup to their regular tampon or menstrual cup routine. It just depends on your flow.




HOW MUCH LIQUID WILL THEY HOLD?


Luxury & Layla's can hold up to 3 regular tampons worth (27 mL). 3 Regular Tampons Is Equivalent To: MENSTRUAL CUP: Holds 1 menstrual cup's worth. PANTY LINER: Holds 4 pantyliners' worth. PADS: Holds 1 1/2 pads' worth. ML: Hold 27ml worth. You can use them solo during your period if you have a light to medium flow. If you have a heavy flow - they can be used as backup in addition to your normal routine (cup or tampon). Whether you wear them solo or with backup greatly depends on your personal flow. We recommend trying Luxury & Layla's for the first time at home so you can see how they best work for you.




I HAVE SENSITIVE SKIN. WILL THEY IRRITATE ME?


These undies are hypoallergenic. The interior of the underwear (that makes contact with the skin) is antimicrobial cotton. The leak preventative layer is between the cotton interior layer and the nylon/spandex exterior layer. The outer body lining is 75% nylon and 25% elastane. The interior layers are made of 95% cotton and 5% elastane. The middle waterproof breathable technology is PUL, 95% cotton & 5% elastane.




ARE THEY A REPLACEMENT FOR MY CURRENT ROUTINE?


Luxury & Layla's replace panty liners for good, and can be used in conjunction with tampons and menstrual cups. You know your flow though, so we suggest testing your own limits.




WILL IT FEEL LIKE I AM WEARING DIAPERS or GRANNY PANTIES?


No! These babies are designed for maximum comfort & style. Luxury & Layla's are super sexy undies that you can wear to work, to the gym, on a date, on a run, to a yoga class, at home or in bed. No one will be able to tell you are wearing period panties.




DO THESE UNDIES HAVE AN ANNOYING TAG?


No! Luxury & Layla's are tagless. No scratchy, itchy annoying tag. All of the info is printed right onto the undies.




CAN I WEAR THEM AS A SWIMSUIT?


We don’t recommend wearing these undies as a swimsuit because we can’t guarantee that they will work as well in water.




WHAT DOES THE FABRIC FEEL LIKE?


Super smooth, soft, silky & ridiculously comfortable! The outer layer has a smooth silky feel that is stretchy & comfortable.




ARE THEY FINE TO WEAR IF I GET FREQUENT YEAST INFECTIONS?


Yes! These panties are moisture-wicking, anti-microbial and breathable, which means bacteria will not grow like it would in other underwear or panty liners.




ARE THE UNDIES HYGIENIC?


Yes. The entire inner lining is treated with an anti-microbial application, which fights bacteria. Our super-absorbent and sweat-wicking fabrics work well to keep you dry and germ-free.




I HAVE ISSUES WITH SWEAT. WILL THESE HELP?


Absolutely! Our panties are a great solution to provide you with comfort and confidence. It’s natural to sweat and our panties take care of that with their moisture wicking, absorbent, breathable, anti-microbial design.




I HAVE MINOR INCONTINENCE ISSUES. WILL THESE WORK?


Yes! Luxury & Layla's can hold 3 teaspoons + of liquid. With these panties, you have full frontal & rear protection against any major sneeze or laugh attack. Whether you are practicing yoga, jogging, walking to work, playing tennis, sitting at your desk or sleeping (on your back, stomach or side) - you will always have peace of mind.




WILL THEY PROTECT ME FROM NON-MENSTRUAL DISCHARGE OR ANY OTHER LEAK?


Yes! They will protect you from any discharge or other leaks. These panties are great for anytime of the month. You can use Luxury & Layla's as a permanent replacement for your usual panty liner.




WILL THEY STAIN?


No, not if you wash them correctly. The interior layer of Luxury & Layla's releases stains very easily so any spots will come out when washed. They are very easy to clean — all of our undies are machine washable. Rinse them after use and toss them in the washer on laundry day with the rest of your clothes. Don't worry - your other clothing will be perfectly fine including all of your whites. Hang dry after wash. Remember to never use fabric softener.




HOW DO I WASH THEM?


1. RINSE them at the end of the day. 2. COLD WASH - in - WASHING MACHINE on laundry day with the rest of your laundry. (your other clothes will all be perfectly fine - INCLUDING your whites) 3. HANG DRY or simply HAND WASH and HANG DRY -*DO NOT use dryer* -*NEVER use bleach -*NEVER use Fabric Softener*




HOW DO THEY FIT?


Luxury and laylas fit snug with lots of stretch and do not run small! They are designed in New York City and made true to fit. Check out our Size Guide page.




DO YOU OFFER PLUS SIZES?


Absolutely! We offer sizes XL, 2X and 3X




CAN YOU HELP WITH SIZING?


Of course! Have a look at our SIZE GUIDE. If you have any additional questions then please contact us.




WHO CAN WEAR THEM?


Everyone! Teens included. They are comfortable to wear everyday of the month or only during your period.




WHAT DOES 1% FOR THE PLANET MEAN?


Luxury & Layla is a 1% FOR THE PLANET member, a global network of businesses, nonprofits and individuals working together for a healthy planet. More than $175 Million dollars have been given back to the environment. Check them out - 1% FOR THE PLANET




WHAT KIND OF PACKAGING DO THEY COME IN?


Our undies are packaged in a 100% biodegradable bag made from plants. It's home compostable, commercially compostable and will decompose within 180 days in soil. We hope you will re-use the bag and eventually compost it.




HOW MUCH LIQUID IS 3 REGULAR TAMPONS WORTH?


Yes, the undies can hold 3 tampons worth. 3 Regular Tampons Is Equivalent To: MENSTRUAL CUP: Holds 1 menstrual cup's worth. PANTY LINER: Holds 4 pantyliners' worth. PADS: Holds 1 1/2 pads' worth. ML: Hold 27ml worth. Get your pair. SHOP




WHAT IS YOUR RETURN POLICY?


If they are not for you then let us know within 60 days of purchase and we'll take them back for a full refund. No questions asked.




HOW LONG DOES SHIPPING TAKE?


If you order through our Amazon Prime (FREE shipping) option they will arrive within 2 days. CLICK HERE to get your new pair with Free 2 day shipping. Amazon International Shipping: Order on Amazon for international shipping & the cost is usually $9-$12 depending on your location. CLICK HERE to get your new pair with Amazon International shipping. Luxury & Layla offers Ground and Expedited shipping from HQ in New York City. Most orders ship within 2 business days of order. Domestic Ground Shipping takes approximately 3-5 days once shipped - $8.00 Domestic Express Shipping takes approximately 2-3 days once shipped - $12.00 INTERNATIONAL shipping from our HQ in NYC: Standard International - $10.00 Expedited International - $20.00




WHAT IS LUXURY & LAYLA'S MISSION?


We believe in a greener earth with less plastic in the ocean, rivers, lakes, landfills and much more love for Mother Earth. We are equally committed to improving the health and well-being of women and girls around the world through the creation of reusable, low maintenance, health conscious clothing. Luxury and Layla creates products that empower women every day of the month.




CAN TEENS WEAR THEM?


Yes, these are perfect for teens.




DO YOU HAVE OTHER STYLES OF UNDERWEAR AVAILABLE?


We have many more styles of underwear coming soon! Send us an email & we will let you know when new styles become available! layla@luxuryandlayla.com





  • Instagram
Say Hello
Shout: 1-929-445-8770
Write: layla@luxuryandlayla.com
FAQS
RETURNS + EXCHANGES
SHIP IT

©2020 by LUXURY & LAYLA INC.       

Legal
 
Terms
Privacy